System Requirements
- Must be a permanent resident or citizen of U.S, U.K or Canada
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Commit to our performance standards.
- Be willing to meet the technology requirement.
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Must be 18 years or older
- Schedule at least the minimum hours.
- Pass a criminal background check
2. Microsoft Security Essentials for Windows
Other security software may be incompatible and should be avoided. Technical support may be refused if your company’s software configuration is not compatible with the platform or is determined to cause incompatibilities with client required servicing software.
Note: Your Independent Business is responsible for maintaining the security and reliability of its equipment. The following items are considered security risks to the platform and, upon detection, may subject your company to the suspension or termination of its MSA or SOW:
Malware infected software
Virtualized Operating Systems (ie: VMWare, Parallels, etc.)
Non-Arise provided VPN software or Proxy settings
TOR or other privacy software
3. Please note that Client programs may have additional or increased system requirements. Please refer to the opportunity announcement for additional information
| REQUIREMENTS: | PC: | MAC: | Phone Features |
|---|---|---|---|
| CPU Speed: | 1 GHz dual core processor or better | 1 GHz dual core processor or better; ASD Client: Dual Core 2.5 GHz or higher | No Voicemail |
| Memory | 2 GB of RAM or better | 2 GB of RAM or better | No Call Forwarding |
| Operating System | Windows 7, Windows 8/8.1 and NEW! Windows 10 | MAC OS X 10.10 Yosemite | No Caller ID |
| Standard Connection and Speed | Hard-wired connection (no wireless) Minimum 3.0 mbps download Minimum 1.0 mbps upload | Hard-wired connection (no wireless) Minimum 3.0 mbps download Minimum 1.0 mbps upload | No Call Waiting |
| Minimum Latency Threshold | 150 milliseconds (ms) | 150 milliseconds (ms) |
COMPUTERS/ LAPTOPS
A desktop/tower computer with a separate monitor is recommended.
Note: All-in-one computers and Apple Mac computers may not be compatible with some client programs. Please refer to the opportunity announcement for additional requirements. Dual boot machines, Netbooks, and Tablets are prohibited from use.
accessories
Each of the below accessories are required:
1. USB headset with microphone (required for Training)
Logitech, Plantronics, Microsoft, or similar brands recommended.
2. Hard-wired Telephone and headset (required for Live Calls)
Plantronics T10 or similar recommended.
accessories
Each of the below accessories are required:
1. USB headset with microphone (required for Training)
Logitech, Plantronics, Microsoft, or similar brands recommended.
2. Hard-wired Telephone and headset (required for Live Calls)
Plantronics T10 or similar recommended.
software
1. Internet Explorer 8.0 or 11 or Edge on Windows 7, 8 and 10 Mozilla (Firefox 14 to 42) both Windows and Mac Safari 8 or 9 (Apple Mac only)
**Please note that Google Chrome Browsers are not compatible with the platform.
Get In Touch
Get In Touch
Address
1234 Divi St. #1000
San Francisco, CA 94220
Phone
(255) 352-6258